Refund policy

Return & Refund Policy

At Sypkart, we value your trust and aim to provide high-quality jewelry. Please read our return and refund policy carefully.

Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, unworn, and in original condition with original packaging and invoice.

• Customized, engraved, or made-to-order jewelry cannot be returned.

• For hygiene and safety reasons, earrings and nose pins are non-returnable.

Refunds

• Once we receive and inspect the returned product, we will notify you of approval or rejection.

• Approved refunds will be processed within 7–10 working days.

• In case of any exchange or replacement it will be credited to source account within 7-8 business days.

• Refunds will be made to the original payment method only.

Exchange

• Exchanges are allowed within 7 days of delivery, subject to product availability.

• Only one exchange per order is permitted.

Damaged or Incorrect Items

• If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos/video.

• We will arrange a replacement or refund after verification.

Shipping Charges

• Return shipping charges are borne by the customer, unless the item is damaged or incorrect.

• Original shipping fees are non-refundable.